App Development

Information We Collect

Personal Information

When you interact with Infatix — through our website, contact forms, or service enquiries — we may collect information such as your name, email address, phone number, company name, and any messages you send us.

Usage Data

We automatically collect certain technical data when you visit our website: IP address, browser type and version, pages visited, time spent on pages, referral URLs, and device information. This helps us understand how our site is used and improve your experience.

Cookies & Tracking

We use cookies and similar tracking technologies to maintain session preferences, analyse traffic patterns, and deliver relevant content. You can control cookie behaviour through your browser settings at any time.

How We Use Your Information

Service Delivery

Your information is used primarily to respond to enquiries, deliver the services you engage us for, send project updates, and manage our business relationship with you.

Communication

We may send you service-related communications, industry insights, or updates about Infatix. You can opt out of marketing emails at any time using the unsubscribe link in any email we send.

Analytics & Improvement

Aggregated, anonymised usage data helps us understand which parts of our website and service portfolio are most valuable, enabling us to continuously refine what we offer.

Data Sharing & Disclosure

We Do Not Sell Your Data

Infatix does not sell, rent, or trade your personal information to third parties for commercial purposes — ever.

Trusted Partners

We may share necessary information with vetted third-party service providers (hosting, analytics, payment processing) who operate under strict data-processing agreements and are bound by confidentiality obligations.

Legal Obligations

We may disclose information where required by applicable law, court order, or government authority, or where necessary to protect the rights, property, or safety of Infatix, our clients, or the public.

Data Security

Our Commitment

We implement industry-standard security measures — including encryption in transit and at rest, access controls, and regular security reviews — to protect your personal information from unauthorised access, alteration, or disclosure.

Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

Access & Correction

You have the right to request access to the personal information we hold about you, and to request corrections where it is inaccurate or incomplete.

Deletion

You may request that we delete your personal data. We will honour such requests unless retention is required for legal or legitimate business reasons.

Data Portability

Where applicable under law, you may request a copy of your personal data in a structured, machine-readable format.

Withdrawal of Consent

Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

International Data Transfers

Cross-Border Operations

Infatix operates across India, the UAE, and Canada. Your data may be processed in any of these jurisdictions. We ensure that appropriate safeguards are in place for all cross-border transfers in accordance with applicable data protection laws.

Third-Party Links

External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

Changes to This Policy

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

Get in Touch

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us at privacy@infatix.com or through our Contact page. We aim to respond within 5 business days.